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Services

Four disciplines. One engineer accountable end-to-end.

Every engagement is delivered personally, with CCIE-level depth. Below is how I can help — pick a service or combine them into a full programme.

01

Voice & Collaboration

My specialty
Cisco UC · CUCM · Webex · CUBE

My specialty. Design and delivery of enterprise unified communications — from IP telephony and contact centre to video and messaging — built for call quality, resilience and scale.

  • +Cisco Unified Communications Manager (CUCM) design & migration
  • +Cisco Webex / Webex Calling & video collaboration
  • +SIP trunking, CUBE (SBC) & PSTN integration
  • +Contact centre (UCCX / UCCE) & IVR
  • +Voice quality (QoS), troubleshooting & call-flow design
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02

Network Design & Deployment

Routing · Switching · SD-WAN · DC

Enterprise LAN/WAN architecture designed to be fast, redundant and maintainable — from greenfield builds to modernising legacy estates.

  • +Campus & data-centre LAN/WAN architecture
  • +Routing & switching (BGP, OSPF, EIGRP, MPLS)
  • +SD-WAN design & rollout
  • +High-availability & redundancy planning
  • +Network documentation & as-built diagrams
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03

Troubleshooting & Support

Diagnostics · Break-fix · Managed

When something is down or degraded, you want a CCIE on the line. Remote and on-site diagnostics, root-cause analysis and ongoing managed support.

  • +Rapid root-cause analysis of outages & degradation
  • +Remote & on-site break-fix
  • +Performance & latency optimisation
  • +Ongoing managed support & monitoring
  • +Network health audits
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04

Network Security

Firewall · VPN · Segmentation

Hardening the network you depend on — perimeter, access and segmentation designed to keep voice and data secure without slowing the business down.

  • +Firewall design & policy (Cisco ASA / Firepower)
  • +Site-to-site & remote-access VPN
  • +Network segmentation & micro-segmentation
  • +Secure access & 802.1X / NAC
  • +Security posture audits & hardening
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How we'll work

A clear path from problem to production.

01

Discover

A call to understand your environment, constraints and goals — no charge, no pressure.

02

Design

A documented design or remediation plan, scoped with timelines and clear deliverables.

03

Deploy

Implementation with change control, testing and rollback plans. On-site or remote.

04

Support

Handover docs, knowledge transfer and optional ongoing managed support.